Q&A message book - nailave.com, nailart supplies, nailart supply, airbrush nailart, airbrush, nailave.com, nailart, nail art, stencils, nailart stencils
 
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Do you ship to Canada???
Reply:
Dear Member:
 
    Yes we can ship to Canada without problems, we ship using EMS and will generally arrive within 3-5 business days
 
thank you
Hi do u ship to singapore? I would like to place an order for Dgel products?
Reply:
Dear Member:
 
      Please contact our distributor in Singapore regarding the ordering details, I will forward you her contact information through e-mail.
 
thank you
Hi Im really interested in buying your DGel starter set. Do you ship to Ireland?
Reply:
Dear Member:
 
     Yes we can ship to Ireland, we ship using EMS and will generally arrive within 3-5 business days.
 
Thank you for contacting us!
España (2010-02-28)
Hola, estoy interesada en vuestros productos (uv gel) Podría hacer un pedido para España????
Reply:
Estimados miembros:

     
Sí, podemos enviar los productos a España, enviamos por EMS y por lo general se llega a su ubicación en 4-7 días laborables.

Si usted tiene alguna pregunta adicional no dude en enviarme un correo electrónico a zhanevans@nailave.com

Gracias por contactar con nosotros
Greetings from California! I haven't started my classes yet, but I want to start practicing on my training hand and try out my UV lamp. Do I have to be a professional or student to order your gel kits? Any educational classes here in USA? Release date on your training video. Any International online classes or plans for something like that? Do you have a pastel color kit and do you plan to add more colors? Regards, Silje.
Reply:
Dear Silje:
 

You do not have to be a professional to learn to use our kit, it is very simple to use and to start. Our kit will come with a educational DVD that has detailed instructions on how to best utilize our gel. For the next month or 2 we will not be offering classes in the USA since we have 2 big trade shows coming up in March and April, but if wish, you can sign up for our fall  classes. We are working on our online classes, and additional educational videos. We will be adding 10 more colors in April for our 3d gel.

 

 

ciao volevo sapere se spedite in italia,se lo fate ci sono problemi con la dogana e quanto costano le spese di spedizione ed in quanto tempo arrivano! grazie aspetto una vostra risposta!!!!!!!!!!!!
Reply:

Cari membri:

  Possiamo certamente nave per l'Italia, e abbiamo fatto prima, però, se ricordo bene l'Italia non dispone di servizio EMS, che é quello che uso per spedire i nostri prodotti. È possibile scegliere i servizi di corriere espresso, come DHL o Fedex, che in genere arrivano entro 3-5 giorni lavorativi. Oppure si può scegliere servizio pacchi posta normale, il che può richiedere da una settimana per 2 settimane, dato che non esistono numero di tracking coinvolti, non sappiamo con certezza l'orario di arrivo, ma questo servizio è meno costoso del servizio di corriere espresso.

  Quindi prima di effettuare l'ordine, per favore fatemelo sapere quale opzione si preferisce, se solo un ordine sul nostro sito, ci sarà solo nave usando il servizio pacchi regolare.

La ringrazio per averci contattato!

Zhan Evans
Nailave.com

 

Dear Member:

 

  We can certainly ship to Italy, and we have done so before, however, to my recollection Italy does not have EMS service, which is generally what we use to ship our products. You can choose express mail services such as DHL or Fedex, which will generally arrive within 3-5 business days. Or you can choose regular mail parcel service, which can take anywhere from a week to 2 weeks, since there are no tracking number involved, we do not know for certain the arrival time, but this service is cheaper than express mail service.

 

  Therefore before you place your order, please let me know which option you would prefer, if you just place an order on our website, we will just ship using regular parcel service.

 

Thank you for contacting us!

 

Zhan Evans

Nailave.com

I am wondering what the cost is to ship within the United States. I am looking at several stencil sets. Thanks!
Reply:
Dear Member:
     The stencils are light weight, therefore the minimum weight charge applies, anything under 1kg would cost 20 us dollars to ship from Seoul, Korea. We use EMS service to ship
Hi there,i m very much interested in tis product. and very much fascinated by the creative sculpture nails.Do u have any courses in singapore or even asia country? how much would it be for the shipment of this product to singapore?
Reply:
Dear Member:
 
       We will participate in the upcoming march beauty show along with our distributor in Singapore, we will offering demonstrations, and after the show, free seminars and for those who bought the products, free 2 day courses. Please e-mail me your contact information and I will let you know the details.
3D gel (2010-02-15)
I live in the U.S. Is it possible to buy the individual pots of 3d gel, yet?
Reply:
Dear Member:
 
    We do not allow sale of individual colors yet since to fully utilize the features of this 3D sculpture gel, you will need our brush, which is specifically designed for this gel,  liquid, and all the other accessories. What you can do is purchase our starter kit, then order individual colors through our sales team by e-mail.
cosmetologa (2010-02-11)
quisiera saber donde puedo comprar sus productos en california y si puedo saber los precios gracias
Reply:
Dear Member:
 
Usted puede comprar los productos a través de nuestra página web, no tenemos un distribuidor de California todavía. Enviamos el uso de EMS, y, en general llegaría en 3-5 días laborables.
 
     You can purchase the products through our website, we do not have a distributor for California yet. We ship using EMS, and would generally get there in 3-5 business days.
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